Refunds and Returns
Returns & Exchanges
What if there is a problem with my order?
If there's a problem with your order, the first thing to do is reach out to us. We'll, no matter what. The only policy we have is we'll do whatever it takes to fix the problem and make you happy.
What if I receive a defective product?
If you believe you've received a defective product, contact our support team at
"No Hassle" Return Policy:
We want you to be completely happy with your purchase. If you are not satisfied with any product, for any reason, you may return it for a refund of the purchase price, an in-house credit, or exchange for another product within a fair amount of time from the shipping date (usually 30 days). If your purchase was eligible for free shipping, the shipping cost will be deducted from your credit or refund.
How to Make a Return:
We're sorry your purchase didn't work out for you. To make a return, please reach out to us at:. Next, to ensure your exchange or credit is processed as quickly as possible and to help you avoid a return adjustment, please follow the below checklist:
- Items must be returned in the condition they were received, including all accessories, documentation, and packaging materials.
- The product should be packed in the original product box with the UPC codes intact.
- Please use a shipping method that is trackable, such as FedEx or UPS.
- Remember that if your order was shipped for free under our free shipping promo, the cost of outbound shipping will be deducted from your return credit.